Successfully Leading Change in Healthcare Organizations

Description: The healthcare environment is constantly changing, and provider organizations must adapt in order to survive and thrive. Organizations are frequently asked to respond to legislative changes, market fluctuations, safety concerns, and patient or staff demands.
The success of major change implementation hinges on how it communicated and how it impacts individuals and processes in the organization. Stakeholders frequently resist change for many reasons, including not having enough information, fear of how the change will affect them, comfort with the status quo, and not understanding the benefits of the change. For change to truly be effective, a leader must know how to effectively communicate the benefits, minimize the barriers, and describe the processes.
Learn from your peers as they share approaches that were successful and those that impeded the change process.

Panelists:

• Colin McHugh, President & CEO, Southern New Hampshire Health
• Lori Shibinette, Chief Executive Officer, West Central Behavioral Health
• Julia Williams, formerly Executive Director at Mass General Brigham, focused on integrating the Mass General and Brigham and Women’s clinical departments
• Moderator: Rebecca Wells, PhD, Public Health Evaluation and Facilitation Consultant